Refund & Returns Policy

Return Period

Change of Mind / Non-Defective Products

Customers may request a return or exchange within 14 days after the delivery date for non-defective products.

Returned items must be unused, unworn, and in resalable condition with original packaging, accessories, and documentation included.

Defective or Damaged Products

If a product arrives defective, damaged, or incorrect, customers may request a replacement or refund within 90 days after delivery.

Please contact us as soon as possible and provide photos or details of the issue to help us process your request efficiently.

Return Eligibility

To be eligible for a return or exchange:

The request must be submitted within the applicable return period.

The item must be unused and in its original condition.

The product must be returned in its original packaging with all included accessories and documentation.

Proof of purchase or order confirmation is required.

Products returned without prior authorization may not be accepted.

Return Method & Fees

Return Method:

Returns are accepted by mail only.

Return Shipping Fees:

For ordinary returns due to personal preference, incorrect size selection, change of mind, or similar reasons, customers are responsible for all return shipping costs and must obtain their own return shipping label.

If the return is due to a defective, damaged, or incorrect item, we will provide return assistance at no additional cost to the customer.

Restocking Fees:

We do not charge restocking or re-listing fees.

There are no hidden fees associated with returns or refunds.

Non-Returnable Items

The following items are not eligible for return or refund:

Products showing signs of use or damage caused by improper handling

Products returned without original packaging or missing accessories

Items damaged due to misuse, improper installation, or unauthorized modifications

Return Process

To request a return, exchange, or refund, please contact our customer support team at:

Email: [email protected]

Please include:

Order number

Reason for return

Photos of the item (if applicable)

Our support team will provide return instructions after reviewing the request.

Refund Process

Refunds will be issued using the original payment method used during checkout.

Once the returned item is received and inspected, approved refunds are typically processed within 5–10 business days.

Depending on your payment provider or financial institution, additional processing time may apply before the refund appears in your account.

Scambi

If you would like to exchange an item, please contact customer support before returning the product.

Exchanges are subject to product availability.

Damaged, Incorrect, or Missing Items

Please inspect your order upon delivery.

If you receive a damaged, incorrect, or incomplete order, contact us within 48 hours of delivery so we can resolve the issue promptly.

Order Cancellation

Orders may only be canceled before shipment confirmation.

If the order has already been shipped, customers may request a return after delivery according to this Return & Refund Policy.

Informazioni di contatto

For any questions regarding returns, refunds, or exchanges, please contact us at:

Email: [email protected]

delevery to:United States City:Columbus